{"html": "<!-- ccp_base/Resources/Private/Fluid/Extensions/News/Templates/News/List.html Section:DefaultTemplateTeaser--><div class=\"list-html row extended-gutter splitted  quartered extended\"><div class=\"col-12 col-sm-6 col-md-6 col-lg-3\"><a class=\"news-teaser  protected \" target=\"_top\" href=\"https://www.callcenterprofi.de/fachartikel/detail/was-ist-erlaubt-bei-der-telefon-akquise-20081036/\"><!-- ccp_base/Resources/Private/Fluid/Extensions/News/Partials/List/Item.html --><span class=\"thumbnail\"><div class=\"img-wrap protected-obj\"><img class=\"rimg\" src=\"https://www.callcenterprofi.de/typo3temp/assets/_processed_/b/f/csm_placeholder_d095970772.png\" width=\"250\" height=\"157\" alt=\"\" /></div></span><div class=\"news-head section-\"><div class=\"meta\"><time datetime=\"2008-04-14\" class=\"date\">                14.04.2008            </time><span class=\"section\"><i class=\"divider\">&nbsp;&ndash;&nbsp;</i>Fachartikel</span></div><h3 class=\"title\">Was ist erlaubt bei der Telefon-Akquise?</h3></div><div class=\"excerpt\"><p>Unerlaubte Werbeanrufe, ungewollte Vertragsschlüsse, überhöhte Rechnungen: Die Liste der Ärgernisse für Verbraucher bei der telefonischen Akquise ist lang. Für die Call Center-Branche rufen diese Themen Verunsicherung hervor, denn unzufriedene Verbraucher werden keine zufriedenen Kunden, und die Verschärfung der gesetzlichen Regelungen ist in aller Munde. Dieser Artikel gibt eine Übersicht über die geltenden Regelungen und einen Ausblick in die Zukunft auf deutscher und europäischer Ebene.</p></div></a></div><div class=\"col-12 col-sm-6 col-md-6 col-lg-3\"><a class=\"news-teaser  protected \" target=\"_top\" href=\"https://www.callcenterprofi.de/fachartikel/detail/going-the-extramile-20081067/\"><!-- ccp_base/Resources/Private/Fluid/Extensions/News/Partials/List/Item.html --><div class=\"thumbnail\"><div class=\"img-wrap protected-obj\"><img class=\"rimg\" src=\"https://www.callcenterprofi.de/fileadmin/editor/images/bach_cciedi0208.jpg\" width=\"201\" height=\"298\" alt=\"\" /></div></div><div class=\"news-head section-\"><div class=\"meta\"><time datetime=\"2008-03-01\" class=\"date\">                01.03.2008            </time><span class=\"section\"><i class=\"divider\">&nbsp;&ndash;&nbsp;</i>Fachartikel</span></div><h3 class=\"title\">Going the Extramile</h3></div><div class=\"excerpt\"><p>From a European perspective, the Dutch call center industry is often considered to be a mature market. With call centers in about 1 800 different locations and approximately 180 000 people working in them, the market is relatively big. And it is still growing, although the double digit growing rates of the past are over. In the early 80ies, the traditional call center concept was implemented in Holland mainly by financial institutions, home shoppers and outsourcing companies. Half way the 90ies, we saw a second phase with utilities, travel organizations and (mobile) phone companies implementing call centers for their operating helpdesk services. ...</p></div></a></div></div>",                                                                    "url": "https://www.callcenterprofi.de/honeypot/?type=2288&tx_news_pi1%5BoverwriteDemand%5D%5Bcategories%5D=1719&tx_news_pi1%5BoverwriteDemand%5D%5BcategoryConjunction%5D=or&tx_news_pi1%5BoverwriteDemand%5D%5Boffset%5D=16&tx_news_pi1%5Bparser%5D=74246&cHash=b40f4fbb43cfc4280b7dc66f27d90949"}